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What we offer

Curated supplies, expert grooming, real advice.

Everything at Paws & Whiskers is chosen or designed around one question: is this genuinely right for your animal? Here is how we work with you.

Tier 1

Drop-In Retail

Walk in, get the right product, leave confident — no appointment needed.

  • Staff-guided food and supplement matching by breed, age, and condition
  • Curated range of premium and functional pet food brands
  • Accessories, enrichment toys, and care products for dogs, cats, and small pets
  • Honest label-reading help for allergy or sensitivity queries

From Retail pricing — competitive with nearby chains

Tier 2

Grooming — Bath & Trim

A full groom by staff who know your pet's skin and coat history.

  • Full bath with breed-appropriate or hypoallergenic shampoo
  • Blow-dry, brush-out, and trim to your preferred style
  • Nail clipping and ear cleaning included
  • Skin condition check with notes for your next visit
  • Booking usually available within 2 to 3 days

From From S$55

Tier 3

Grooming — Sensitive Skin Package

For dogs with reactive, dry, or allergy-prone skin — specialist shampoos and a slower, gentler process.

  • Pre-groom skin and coat assessment
  • Hypoallergenic or medicated shampoo and conditioner
  • Extended drying time to avoid heat stress
  • Post-groom care recommendations tailored to your dog's condition
  • Written grooming notes shared with you after each session

From From S$75

Tier 4

Nutrition Consult

A focused conversation about what your picky eater or sensitive pet actually needs.

  • 30-minute in-shop consult with a trained staff member
  • Review of current diet and any known intolerances or allergies
  • Shortlist of 2 to 3 recommended food options with ingredient walkthrough
  • Follow-up check-in by WhatsApp within 7 days

From Complimentary with any food purchase over S$40

How we work

From brief to delivery

  1. 01

    Tell us about your pet

    When you walk in or book, share your pet's breed, age, and any known sensitivities — this shapes every recommendation we make.

  2. 02

    We match, not just suggest

    A staff member walks you through options specific to your animal, reading labels together and explaining why one formula suits better than another.

  3. 03

    Book or buy with confidence

    Leave with the right product or a confirmed grooming slot — no upselling, no pressure to buy the premium tier if it is not warranted.

  4. 04

    We follow up

    For grooming clients and nutrition consult customers, we check in within 7 days to hear how your pet responded.

  5. 05

    Adjust if needed

    If something is not working — food not tolerated, coat condition unchanged — come back and we will find a better fit, including an exchange within 14 days.

Ready to find exactly what your pet needs?

Walk in for same-day supplies, or book a grooming session this week. Our team knows the difference between a picky eater and a food intolerance — and we will help you figure it out.

Book a grooming visitGet directions to our shop